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Free US Delivery: 3–5 Business Days 30-Day Return Policy US Support: +1 (419) 390-4536 Save 10% with code

Terms & Conditions

The terms that apply when you buy from viorenza.shop.

Last updated: 29 October 2026

At a glance

  • These terms govern purchases made on viorenza.shop.
  • Orders process in 1–2 business days; domestic US delivery takes 3–5 business days.
  • We offer a 30-Day Return Policy with zero restocking fees. See our Returns & Refunds Policy.
  • All transactions and prices are in US Dollars ($ USD).

1. About Viorenza

viorenza.shop is operated by Viorenza, located at 911 Robert St, Bastrop, Louisiana 71220, United States. Email: support@viorenza.shop, Phone: +1 (419) 390-4536. References to “we”, “us”, and “our” refer to Viorenza, and “you” refers to the visitor, customer, or account holder.

2. Acceptance of terms

By visiting our website or purchasing products from Viorenza, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Shipping & Delivery Policy. If you do not agree, please do not use our services.

3. Product representations & pricing

We strive to display product images, descriptions, dimensions, and botanical specifications as accurately as possible. Prices are quoted in US Dollars (USD $) and are subject to change without notice prior to order confirmation. If an obvious typographical error in pricing occurs, we reserve the right to notify you and cancel or correct the order.

4. Order placement & acceptance

  1. Placing an order constitutes an offer to purchase. A confirmation email acknowledging receipt does not signify contractual acceptance.
  2. Order acceptance occurs when we confirm shipment and generate your carrier tracking number.
  3. We reserve the right to refuse or cancel orders due to inventory limitations, suspected fraud, or shipping restrictions.

5. Payment & billing

Payment is collected at checkout via credit/debit card, processed securely through our PCI-DSS compliant payment gateway (Stripe). We do not store or have direct access to your full credit card details.

6. Shipping & delivery

Orders are processed within 1–2 business days and delivered within 3–5 business days via USPS, UPS, or FedEx. Title and risk of loss pass to you upon delivery by the carrier to your specified address. Complete details are outlined in our Shipping Policy.

7. Returns & refunds

You may request a return within 30 days of delivery. For damaged or defective goods, we provide a prepaid return label at no cost. For change of mind, items must remain factory-sealed. We do not charge restocking fees. Full details are set forth in our Returns & Refunds Policy.

8. Limitation of liability

In no event shall Viorenza, its officers, or employees be liable for indirect, incidental, or consequential damages resulting from your use of the website or purchased items. Our total liability for any claim arising out of an order is limited to the amount paid for the product.

9. Governing law & jurisdiction

These terms and any dispute arising from your purchase or use of viorenza.shop shall be governed by and construed in accordance with the laws of the the State of Louisiana, United States, without regard to conflict of law principles.

10. Contact information

Viorenza
Address: 911 Robert St, Bastrop, Louisiana 71220, United States
Email: support@viorenza.shop
Phone: +1 (419) 390-4536
Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

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